freebets Terms and Conditions

Welcome to freebets.onl. These Terms & Conditions ("Terms") form a binding agreement between you and freebets. By using our website or mobile app, you automatically agree to these Terms. Please read them carefully in full before registering or using any of our services.

To use the freebets platform, you must meet the eligibility requirements listed below. Complying with these Terms & Conditions is a legal obligation for every user.

• You must be 18 years of age or older. We strictly prohibit gaming by minors.
• You must be a resident of a country or region where online gaming is legally permitted.
• You must open an account in your own name and for your own use — not on behalf of anyone else.
• Anyone who has previously been permanently banned from freebets may not create a new account.
• Individuals subject to restrictions by government or regulatory authorities are not eligible to register.

Opening an account on freebets is straightforward, but there are important conditions every member must follow.

Registration Rules

• Each person may only open one account. Opening multiple accounts is strictly prohibited.
• All information provided at the time of registration must be truthful, accurate, and complete.
• Providing false information will result in immediate account termination.
• Keeping your password secure is your responsibility. Never share your password with anyone.

KYC Verification

For security purposes, freebets follows a strict KYC (Know Your Customer) process. Before making your first withdrawal, or for transactions above a certain amount, you may be required to submit the following documents:

• Clear scanned copy of National ID (NID) or passport
• Recent selfie or live verification
• Proof of payment method ownership (if required)
• Proof of address (utility bill, bank statement, etc.)

Deposits and withdrawals on freebets are simple and secure. We support the most popular payment methods in Bangladesh. However, all transactions are subject to specific terms and conditions.

Deposit Rules

Withdrawal Policy

• Withdrawals can only be made to the same payment method used for the deposit.
• KYC verification must be completed before your first withdrawal.
• Winnings from bonuses must meet the specified wagering requirements before withdrawal.
• A withdrawal request is typically processed within 15–30 minutes.
• Withdrawals may be temporarily suspended in cases of suspicious activity.

Freebets bonus and promotion offers are specially designed for our members. However, each bonus comes with its own terms and conditions that must be followed.

General Bonus Terms

• Welcome Bonus: New members receive a 100% bonus on their first deposit. To withdraw this bonus, the combined total of the deposit and bonus must be wagered 20 times.
• Weekly Cashback: A set percentage cashback is paid on total weekly losses. This can be withdrawn directly.
• Reload Bonus: Extra bonus on redeposits. Wagering conditions apply.
• Referral Bonus: Refer a friend and both of you will be rewarded.

Bonus Restrictions

• The same bonus cannot be claimed more than once by the same person.
• Bonuses may only be used on specific games — a list of eligible games is provided with each bonus.
• Bonuses are generally valid for 7 days from the date of issue. Expired bonuses are cancelled automatically.
• Freebets reserves the right to modify, suspend, or cancel any bonus at any time.
• If bonus abuse is found, the account will be suspended and winnings will be forfeited.

All games on the freebets platform are regularly tested and certified by independent third-party auditing bodies. Our RNG (Random Number Generator) is fully impartial and tamper-free.

• The outcome of every game is entirely random and not predetermined.
• The RTP (Return to Player) rate for each game is clearly displayed in the game lobby.
• If a game is cancelled due to a technical error, the stake for that bet will be refunded.
• The use of any cheat software or bots is strictly prohibited.
• Playing across multiple accounts simultaneously or engaging in collaborative betting is strictly prohibited.

Freebets believes gaming is for entertainment — not as a source of income. That's why responsible gaming is a core part of our values. The following tools are always available on our platform:

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Gaming will automatically stop after losses reach a specified amount.
• Session Limit: Set a maximum time limit for each gaming session.
• Cooldown Period: Take a break anywhere from 24 hours to 30 days.
• Self-Exclusion: Exclude yourself from the platform on a long-term or permanent basis.

The security of your personal and financial information is freebets' highest priority. We use the latest technology to keep your data safe.

• All connections are secured with 256-bit SSL encryption.
• Your financial information is not stored on our servers — all transactions are processed directly through the payment gateway.
• We never sell your personal information to third parties.
• Information may be shared with authorities when required by law.
• For more details, visit our Privacy Policy Read.

The following activities are strictly prohibited on the freebets platform. Any violation of these terms and conditions will result in serious action:

• Creating or operating multiple accounts
• Registering with a false identity or using another person's information
• Money laundering or transactions involving illegal funds
• Bonus abuse or the use of bonus hunting strategies
• Use of cheat software, bots, or automation tools
• Unauthorized attempts to access the platform's servers or systems
• Harassing, intimidating, or defrauding other members
• Managing payments through a third-party account

Freebets reserves the right to temporarily suspend or permanently close any account without prior notice in the following circumstances:

• If there is evidence of a breach of these Terms & Conditions
• In cases of suspicious or fraudulent activity
• If KYC verification is not completed or false information is provided
• At the direction of a regulatory authority
• For accounts that have been inactive for an extended period (12 months or more)

You may also voluntarily close your account at any time. In such cases, your account will be closed after any verified balance has been withdrawn.

Freebets accepts no liability for the following:

• Game session cancellations or losses due to internet disconnection
• Losses caused by issues with your device or software
• Delays or errors caused by third-party payment processors
• Unexpected server downtime or maintenance breaks
• Losses resulting from sharing your login credentials with others

If you have a complaint or dispute, please contact our customer support team first. We believe most issues can be resolved through direct communication.

• An initial response will be provided within 48 hours of a complaint being submitted.
• A final decision on complex complaints will be issued within a maximum of 14 business days.
• If you are not satisfied with our decision, you may appeal to the licensing authority.
• International gaming regulations apply to the resolution of all disputes.

Freebets reserves the right to amend, modify, or update these Terms & Conditions at any time. For significant changes, we will notify you in the following ways:

• A notification will be sent within the platform.
• A summary of changes will be sent to your registered email.
• The "Last Updated" date at the top of this page will be revised

Continued use of the platform after any changes will be considered acceptance of the updated terms. We recommend visiting this page regularly to stay informed.